Privacy Policy

Effective Date: 10 / 27 / 2025
Company: SkyPond Tech Pvt. Ltd.
Website: https://skypondtech.com

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1. Introduction

SkyPond Tech Pvt. Ltd. (“SkyPond Tech,” “we,” “us,” or “our”) is committed to protecting your privacy and ensuring the security of your personal information.

This Privacy Policy describes how we collect, use, store, and disclose information when you:

• Visit our website,

• Use our IT consulting or healthcare technology services, or

• Communicate with us through digital channels.

Our services are primarily intended for clients in the United States, and we follow U.S. data protection principles, including compliance with the Health Insurance Portability and Accountability Act (HIPAA) where applicable.

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2. Information We Collect

We may collect the following categories of information:

a. Personal Information

• Full name

• Email address

• Phone number

• Company name and role/title

• Business address

• Any other details you voluntarily provide through forms or communications

b. Automatically Collected Data

When you visit our website, we automatically gather:

• IP address, browser type, and device details

• Pages visited, time spent, and referring websites

• Analytical data via tools such as Google Analytics

c. Sensitive Health Information (If Applicable)

If you are a healthcare client or provide patient-related data as part of our services, all such data is handled in compliance with HIPAA and applicable U.S. data privacy laws.

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3. How We Use Your Information

We use your information for purposes such as:

• Providing and maintaining our IT and analytics services

• Improving website performance and user experience

• Responding to your inquiries and providing customer support

• Sending service updates or marketing materials (only if you opt-in)

• Meeting contractual, legal, and regulatory obligations

We will never sell or rent your personal information.

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4. Legal Basis for Processing

We process your information under one or more of the following legal bases:

• Your consent

• Performance of a contract (e.g., providing consulting services)

• Legal obligations (e.g., HIPAA compliance)

• Legitimate business interests (e.g., service improvement, analytics)

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5. Data Sharing and Disclosure

We may share information only with:

• Trusted third-party service providers (e.g., cloud storage, analytics platforms)

• Regulatory authorities when required by law or court order

• Business partners or contractors under signed confidentiality and data protection agreements

We do not disclose any Protected Health Information (PHI) except as permitted by HIPAA or with explicit authorization.

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6. Data Retention

We retain personal data only as long as necessary for the purposes stated above, or as required by law.
Healthcare-related or client data may be retained longer under contractual or regulatory obligations.

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7. Data Security

We implement strong administrative, technical, and physical safeguards to protect your data, including:

• Data encryption during transmission and storage

• Restricted access based on user roles

• Secure servers located in compliant data centers

• Regular security audits and monitoring

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8. Your Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal data

• Request a copy of your data

• Withdraw consent for communications

• Opt-out of analytics or marketing

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA).

To exercise your rights, please email us at info@skypondtech.com.

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9. Cookies and Tracking

We use cookies and similar technologies to enhance user experience and analyze traffic.
You can manage or disable cookies in your browser settings. However, some site features may not function properly if cookies are disabled.

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10. International Data Transfers

As SkyPond Tech Pvt. Ltd. operates globally, your information may be processed outside your country, including in the United States and Nepal.
We ensure appropriate security measures and data transfer agreements are in place to protect your information.

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11. Children’s Privacy

Our website and services are not directed toward children under 13 years of age.
We do not knowingly collect or store personal data from minors. If such data is identified, it will be deleted promptly.

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12. Updates to This Privacy Policy

We may update this Privacy Policy periodically. The updated version will be posted on this page with a new “Effective Date.”
We encourage you to review this page regularly for any changes.

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13. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data protection practices, please contact us at:

SkyPond Tech Pvt. Ltd.

Lafayette , Colorado , USA
Omaha , Nebraska, USA
Kathmandu , Nepal

📧 info@skypondtech.com
🌐 www.skypondtech.com